Return & Refund Policy

Company: Tech Active LLC
Website: www.techactive.ae

Thank you for shopping with Tech Active LLC. If you’re not satisfied with your purchase, we’re here to help.

1. Return Eligibility

  • Items must be returned within 7 days of receiving your order.

  • Items must be unused, in original packaging, and in resellable condition.

  • Proof of purchase (invoice or order confirmation) is required.

2. Non-Returnable Items

  • Used items

  • Opened hygiene-sensitive products (e.g., earbuds)

  • Customized or special-order products

3. Return Process

  • Email us at info@techactive.ae to request a return.

  • Include your order number and reason for return.

  • Our team will review and provide return instructions.

4. Refunds

  • Once we receive and inspect your returned item, we will notify you of the status.

  • Approved refunds will be processed to your original payment method within 7–10 business days.

5. Exchanges

  • We only replace items if they are defective or damaged upon delivery.

6. Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the item is defective or sent in error.

7. Contact Us

📧 Email: info@techactive.ae
🌐 Website: www.techactive.ae